The delivery charges depend on quantity and delivery address. On the checkout page enter your details, making sure to enter all the correct details such as correct suburb, province etc. for shipping, it may take a moment to load your suburb – do not enter name of town in suburb field. If the incorrect information is given, there may be delays with your shipping. You can always check your delivery cost without commitment, your order will only be processed after you have placed your order and made payment.
We will only dispatch after funds have cleared in our account, i.e, after we have received the funds. Funds may take up to 2 business days to clear depending on your bank – we are with FNB. We accept Credit and Debit cards via Payfast, EFT (via your online banking) and FNB ATM payments. We dispatch by courier 3 times a week – on Mondays, Wednesdays and Thursdays.
After placing your order, stock is only retained for 2 days and after this period, if you have not paid, it is released to other customers.
We use The Courier Guy.
We dispatch by courier 3 times a week – on Mondays, Wednesdays and Thursdays. The courier company attempts delivery twice after which the order is returned. Please ensure we have a contact number and instructions for alternative delivery arrangements should you not be available to receive your order – you can put this in the order notes during check out.
The courier service is Overnight and Airfreight (which takes 1-2 days) and Road Freight which takes 2-4 days. Some suburbs do not have a daily service. We would say give about 1-4 days from time of order to receiving you goods on the overnight service. This is due to the payment process adding a day or 2 for clearing of funds depending on your bank and time of payment.
Delivery to other towns and SAPO
Delivery to small towns attracts a surcharge from the courier. We are currently not offering SAPO due to non or very late delivery of parcels, up to 4 weeks or longer.
Other delivery options
Please email us with any special requests such as using your own courier company or another courier company. We are currently only offering door to door and door to counter services, NO counter to counter service – we apologise for the inconvenience.
Free deliveries for orders over 20kg is for South African deliveries only using the Economy Service which takes 2-4 days.